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Ryder System

Study Finds E-commerce Packaging Choices Impact Purchasing Decisions

January 15, 2025

By Jeff Wolpov, Senior Vice President of E-commerce for Ryder System, Inc. While consumers’ attachment to e-commerce remains steadfast, new data reveals a mass return to in-store shopping. According to data from a 2024 survey of 1,306 consumers across the U.S. who shop online, 61% (+21% YOY) report shopping in-store specifically because they enjoy the…

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